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Retail

Wholesale success

The rapid growth of e-business has transformed the retail environment. Retailers are integrating bricks-and-mortar operations with online stores, expanding territories and redesigning distribution infrastructure. Cloud and Mobile technology is helping to improve connectivity across organisational borders, time zones and functions. Microsoft platforms are being harnessed to drive collaboration between stores, distributors, suppliers and purchasing groups. Integration is empowering head office teams with business intelligence and driving real-time engagement with the shop floor.

RETAIL STORE EMPLOYEE

nurse

“It’s great to be able check stock levels from my tablet and tell a customer when an item will be back in stock, or if the store at the other side of town has what they need.”

“Customers think it’s brilliant. They don’t have to queue at the Customer Services desk anymore. Actually it’s made most things on a daily basis much easier for everyone. For example, we can complete and submit a holiday request directly to our Store Manager so I can do that when I’m at home with my diary in front of me. We use Instant Messenger so we can be in touch with colleagues and other stores if we need to double check anything like product compatibility. Graham at the other store has been working with paint for over 20 years so he’s the first person I message when I’m not sure about something. I think he enjoys the attention!”

If you want the best, partner with the best. We do. Microsoft.
Our programmes are built using the very best platforms.

Retail

Wholesale success

The rapid growth of e-business has transformed the retail environment. Retailers are integrating bricks-and-mortar operations with online stores, expanding territories and redesigning distribution infrastructure. Cloud and Mobile technology is helping to improve connectivity across organisational borders, time zones and functions. Microsoft platforms are being harnessed to drive collaboration between stores, distributors, suppliers and purchasing groups. Integration is empowering head office teams with business intelligence and driving real-time engagement with the shop floor.

RETAIL STORE EMPLOYEE

nurse

“It’s great to be able check stock levels from my tablet and tell a customer when an item will be back in stock, or if the store at the other side of town has what they need.”

“Customers think it’s brilliant. They don’t have to queue at the Customer Services desk anymore. Actually it’s made most things on a daily basis much easier for everyone. For example, we can complete and submit a holiday request directly to our Store Manager so I can do that when I’m at home with my diary in front of me. We use Instant Messenger so we can be in touch with colleagues and other stores if we need to double check anything like product compatibility. Graham at the other store has been working with paint for over 20 years so he’s the first person I message when I’m not sure about something. I think he enjoys the attention!”

Retail

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If you want the best, partner with the best. We do. Microsoft.
Our programmes are built using the very best platforms.